Frequently Asked Questions

I have lost my password!
--> If you have lost your password, you can ask for a new one by clicking the "lost your password?" link on the login page.
If you do not receive any message, please check your SPAM or JUNK folder.


I want to modify my password!
--> You have to log on with your original login and password. Then, Click « my account »  on the top and you will be able to change your password by following the instructions.

I cannot submit my abstract, instructions do not appear on my screen!
--> In order to take full advantages of the online submission system, browser configuration must allow acceptance of cookies, pop-up and Javascript controls. We recommend you to use Internet Explorer 8, Firefox 3.6+, Chrome 5 + or Safari 5+ .

I can not copy and  paste my abstract.
--> To « copy and paste » your abstract from word , please use the following icon.
Please ensure your browser accepts pop-ups.


The special characters do not not appear in my submitted abstract?  How do I resolve this?
-->To insert special characters (©, ®, ™, ½, α, β....), please use the following icon :


I need to apply for a visa, where can I collect an invitation letter?
--> use the following link and let yourself be guided: VISA REQUEST

I have a question regarding the abstract that I have submitted, who should I contact ?
--> contact Lize CORBIN, from Europa Organisation at lcorbin@europa-group.com

I am looking for more information regarding my registration and my hotel booking for the Seminar:
--> Please follow this link: REGISTRATION & HOTEL

How can I collect more information about the ABC WIN Seminar?
--> Visit the official website of the Seminar: http://www.abcwin-seminar.com/information